FCGC's mobile APP is the best and most convenient way to access your information anywhere & anytime.
You can book make up's, notify of absences, view you account, make bookings and much much more.
To download the app, go to "Google playstore" or "apple store" and search "the iclasspro App"
Once downloaded it will ask for an organisation code - Enter of code FCGC1
To ensure you never miss an announcement from us again enable push notifications! 

USING THE APP

YOUR ACCOUNT
You have an account with us that you can log into using your email and the password you created.  If you do not remember your password select forgot password so that you can reset your password via email.

VIEWING YOUR CURRENT ENROLMENTS
  • Select "My Account” at the bottom middle of the APP
  • Select "Enrolments" under student you wish to view

Notification of absence via the Customer Portal APP.  
  •  Login to the APP using your Email and Password.  
  •  Select "My Account” at the bottom middle of the APP
  •  Select "Future Absence” under the student who will be absent 
  •  Select "Record a Future Absence”  
  • Follow the prompts and add the date of the absence and the class that will be missed.  You can also leave a comment if you wish  
  •  "Submit Request” 
  •  A make up token will be automatically generated after the missed class has finished that you can use anytime this year while the student remains an active student
  • If you wish to receive a makeup token, you must submit the future absence before the scheduled class start time. 

Booking a makeup class via the Customer Portal APP.  
  •  Login to the APP using your Email and Password.  
  •  Select "My Account” at the bottom middle of the APP
  •  Select "Makeups” under the student you are booking the makeup for  
  •  Select "Request”  
  •  Choose the date you are wanting to book the Makeup class for under "Choose a makeup date"  
  •  "Submit Request” once you have found the date and class you're wanting. 
  •  You will receive a confirmation email once we have confirmed your request.  

 BOOKING OTHER PROGRAMS AND EVENTS
To book other FCGC classes, program and events including, open gym, holiday program, Friday night Hype sessions and competitions
  • Select "Booking" from the bottom menu of the APP
  • Select what event or program you would like to book 
  • Select who you would like to enrol
  • Select enrol now
  • Add to cart 
  • Confirm and submit

​REQUESTING TO DROP AN ENROLMENT
  • Select "My Account” at the bottom middle of the APP  
  • Select "enrolment" for the student you wish to drop the enrolment for
  • Select "Drop enrollment" in the class details of the class you wish to drop 
​To ensure no further charges are applied to your account the drop request will need to be submitted before the end of the month. As per the Clubs Tuition and Payment Policy, the Club does not issue credits and refunds. Upon the club receiving the request it will be processed and class dropped at the end of the month.  An e-mail will be sent to you confirming your drop from class. 

If you need any assistance using the APP come and see us next time you are at the venue and we will go through it with you